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Why Travellers in Saudi Arabia & the Middle East Trust Almosafer
- Almosafer
- 2 days ago
- 8 min read
Almosafer is more than a travel booking platform; it is one of the Middle East’s most established and trusted travel brands, built on strong local roots and decades of regional expertise.
Founded in Riyadh and operating as a flagship brand under Seera Group, a travel and tourism organisation with over 40 years of industry experience, Almosafer combines deep regional understanding with global travel partnerships to serve travellers across Saudi Arabia, the Gulf, and beyond.
What distinguishes Almosafer is its end-to-end travel ecosystem. Travellers can book flights, hotels, holiday packages, and travel extras through a truly omni-channel experience, including a robust website, feature-rich mobile app, WhatsApp assistance, and physical retail branches in major cities. This flexibility allows customers to plan, book, and manage trips in the way that best suits their preferences, whether digital-first or in-person.
A Trusted Travel Partner Built on Consistency and Transparency
In a region where travel often involves family journeys, religious trips, and business commitments, trust is essential. Almosafer has earned that trust through consistent service delivery, transparent pricing, and reliable customer support, not promises alone.
Key indicators of traveller confidence include:
10M+ mobile app downloads across iOS and Android, reflecting widespread adoption
Hundreds of thousands of five-star customer reviews, representing feedback from leisure travellers, pilgrims, and corporate clients
Recognition as Saudi Arabia’s Leading Online Travel Agency 2024, highlighting industry leadership
A growing customer base of millions of travellers across Saudi Arabia and the Gulf
Backed by Seera Group’s scale and experience, Almosafer continues to invest in service quality, technology, and customer care. Each successful booking, repeat customer, and long-term partnership reinforces its position not just as a booking platform, but as a reliable travel partner for journeys across the region and the world.
Hotels Tailored for Every Traveller
When it comes to accommodation, Almosafer offers far more than just availability; it delivers choice, convenience, and authenticity. With access to over 1.5 million hotels worldwide, Almosafer ensures that travellers, whether staying in Saudi Arabia or venturing abroad, can find the perfect match for their journey.
Saudi Arabia’s Leading Hotel Options
For travellers within the Kingdom, Almosafer highlights the best of Saudi hospitality, catering to both spiritual journeys and leisure escapes:
Hotels near the Holy Haram in Makkah & Madinah are ideal for Hajj and Umrah pilgrims seeking proximity and comfort.
Red Sea Resorts in Jeddah & Al Khobar are perfect for family getaways, blending relaxation with Saudi Arabia’s coastal charm.
Boutique Stays in AlUla & Diriyah offering unique cultural and heritage experiences.
Cool Escapes in Taif & Abha are sought after for their mild climate, especially in the summer months.
Global Accommodation Options
Beyond the Kingdom, Almosafer connects travellers with global destinations to suit every style and budget:
Luxury Resorts in the Maldives & Seychelles: unforgettable retreats for honeymoons or special occasions.
City Hotels in London, Paris & New York: central locations for both leisure and business travellers.
Family-Friendly Options in Kuala Lumpur, Bangkok & Dubai: spacious stays with kid-friendly facilities.
Ski Chalets in Switzerland for those seeking winter adventure.
And these are only a few examples from the countless options Almosafer offers: from hidden gems across the Middle East to world-class hotels in every corner of the globe.
Flight Booking Made Easy
Almosafer is not only the go-to platform for hotels, but it is also a leader in flight bookings, helping travellers plan journeys that are smooth, flexible, and reliable. Whether it is a short domestic flight or a long-haul international journey, Almosafer makes booking flights simple and stress-free.
Local & Global Airline Partnerships
Almosafer has built strong partnerships with leading carriers to give travellers more options and better value:
Riyadh Air: Almosafer became its first Saudi travel partner in 2023, a milestone that underlines its strong local presence.
SAUDIA and global airline networks: offering direct access to hundreds of destinations across the Middle East, Asia, Europe, and beyond.
Complementary travel solutions, such as Saudi Railways’ Haramain High-Speed Railway integration, ensure that trips are seamless from the airport to the final destination.
Exclusive Flight Deals & Benefits
Booking flights through Almosafer comes with added perks that global competitors often cannot match:
Flash sales and limited-time discounts: including app-only promotions.
Real-time flight tracking keeps travellers updated at every stage of the journey.
Flexible booking and payment options: including 0% instalments and Buy Now, Pay Later plans.
All-in-one management of hotels, flights, and extras in a single app.
From family holidays and Umrah packages to last-minute business trips, Almosafer ensures that every traveller finds the right flight at the right price.
Smart Technology that Enhances Travel
With modern travel demands, travellers expect personalised, efficient, and secure solutions, and Almosafer delivers exactly that. By combining AI-driven technology with secure payment systems, the platform ensures that booking travel is not just easy but also smarter and safer.
AI-Powered Travel Experience
Almosafer’s use of artificial intelligence transforms the way travellers plan their journeys:
Personalised Recommendations: hotels and flights suggested based on traveller history, budget, and preferences.
Family-Friendly Options from spacious apartments in Jeddah to kid-friendly resorts in Dubai.
Business Travel Solutions: smart suggestions for business hotels with meeting facilities and central locations.
Luxury Getaways offers tailored options for five-star resorts in the Maldives, Paris boutiques, or Saudi heritage stays.
Time-Saving Filters: narrowing results instantly to show only the most relevant options.
Dynamic Seasonal Suggestions: whether it’s Umrah seasons in Makkah or summer breaks in Europe, recommendations adapt to trends and peak travel periods.
Flexible & Secure Payments
Travellers in Saudi Arabia and beyond benefit from a variety of payment options designed for convenience and peace of mind:
Local Methods: including Mada cards and bank transfers.
0% Instalments & Buy Now, Pay Later flexibility to spread costs without extra charges.
Secure Online Transactions: with advanced SSL encryption protecting customer data.
Cash-on-Arrival Options available for selected bookings within Saudi Arabia.
Multi-Currency Support: making global bookings simpler for international travellers.
With these innovations, Almosafer goes beyond being just a travel platform; it becomes a personal travel assistant, guiding every step of the journey.
Real Reviews & Genuine Trust
When it comes to booking hotels or flights, trust is everything, and Almosafer has built its reputation on transparency and real traveller experiences. With hundreds of thousands of authentic reviews, customers can make decisions confidently, knowing they are backed by genuine feedback.
Why Reviews on Almosafer Matter
Authentic Feedback Only reviews come exclusively from verified travellers who have actually completed their bookings.
Over 200,000 Five-Star Ratings: reflecting real satisfaction from pilgrims, families, and business travellers alike.
Transparent Rating Categories: cleanliness, comfort, location, and value-for-money are clearly displayed for easy comparison.
Confidence Across Destinations from boutique stays in Paris to business hotels in Riyadh, reviews provide global reassurance.
Travel Inspiration: reading about others’ experiences sparks new ideas, from hidden gems in AlUla to luxury escapes in the Maldives.
These trusted insights make Almosafer more than just a booking tool: it is a community of travellers sharing real journeys.
Almosafer’s Achievements & Strategic Partnerships
Since becoming part of Seera Group, Almosafer has grown into much more than a booking platform: it is now a leading travel partner trusted by millions in Saudi Arabia, the Middle East, and beyond. Its journey is defined by milestones, innovation, and industry recognition that strengthen its role as the region’s travel leader.
Key Milestones & Partnerships
2023: Strategic Airline & Railway PartnershipsAlmosafer signed landmark agreements with Riyadh Air as its first Saudi travel partner and with Saudi Railways, providing travellers with seamless access to the Haramain High-Speed Railway network.
2023 Expanding Accommodation VarietyThrough a partnership with ZAAER, Almosafer integrated serviced apartments into its portfolio, offering more flexible options to suit different needs and budgets.
2025 (February): Global Hospitality Collaboration. Entered a worldwide partnership with Adeera (a PIF-backed company), making Almosafer its first global travel agency partner to promote Saudi Arabia’s luxury hospitality on the international stage.
2025 (March) Partnership with Wyndham Hotels & Resorts. Added access to 9,300+ hotels across 95 countries, further strengthening Almosafer’s global reach and variety.
2023:2025: Supporting Saudi Tourism & Vision 2030. Worked with the Saudi Tourism Authority to promote inbound and domestic travel. Signed MoUs with regional authorities in Madinah, Hail, and AlUla, supporting tourism development and showcasing Saudi Arabia’s cultural heritage.
2023: Innovation in Business Travel. By integrating with Jisr (Saudi Arabia’s leading HR platform), Almosafer introduced custom corporate travel solutions through Almosafer Business.
2023:Present Rewarding LoyaltyPartnered with SAUDIA’s Alfursan loyalty programme, enabling customers to earn miles on every booking for added value.
Awards & Recognition
Middle East's Leading Online Travel Agency from 2019 to 2023
Saudi Arabia's Leading Online Travel Agency in 2019, 2020, 2021, and 2024
Saudi Arabia's Leading Leisure Travel Agency, consecutively from 2020 to 2025
World's Leading Online Travel Agency 2024
10M+ app downloads with ratings of 4.7 on iOS and 4.5 on Android.
Almosafer App: Your Gateway to Saudi & Global Travel
Booking hotels and flights has never been simpler, and with the Almosafer app, the experience becomes smarter, faster, and more rewarding. Trusted by millions across Saudi Arabia and the Middle East, the app puts the world of travel at your fingertips.
Why Travellers Love Almosafer App
Exclusive Saudi Deals special offers on hotels in Makkah & Madinah during Umrah and Hajj seasons.
Family & Beach Escapes: discounted stays at Red Sea resorts in Jeddah and Al Khobar.
Global Flash Sales limited-time offers on hotels in Europe, Asia, and the US.
All-in-One Travel Management: book and manage flights, hotels, transfers, and extras in one place.
Bilingual Support available in Arabic and English for maximum convenience.
Secure & Flexible Payments: enjoy 0% instalments, BNPL options, and support for local Saudi payment methods.
Almosafer App: Travel Made Simple
The Almosafer mobile app is more than just a booking tool; it’s become the everyday travel companion for millions across the region. With over 10 million downloads, a 4.7 rating on iOS and 4.5 on Android, the numbers speak for themselves.
Here’s what makes the app stand out:
Exclusive flash deals are only available on the app.
Live flight tracking to keep you updated in real time.
Seamless airport transfers booked in just a few taps.
All-in-one management of flights, hotels, and extras.
Access travel info in Arabic and English
Enjoy secure and flexible payment options
As Saudi Arabia’s leading travel brand, Almosafer is shaping the future of flight booking across the region by evolving its app with advanced technology focused on traveller convenience.
Start planning smarter, right from your phone.
Frequently Asked Questions
Why do travellers in Saudi Arabia trust Almosafer?
Travellers in Saudi Arabia trust Almosafer largely because it is a Saudi-based travel brand with strong regional expertise and a long-standing presence in the Middle East travel market. As part of the Seera Group, Almosafer benefits from decades of experience in travel and hospitality, allowing it to tailor services to local preferences.
The platform combines flights, hotels, holiday packages and travel extras in one place, supported by Arabic and English language options, local payment methods, and 24/7 customer support. Industry recognition and consistent use by both leisure and business travellers further reinforce its reputation, although individual experiences may vary, as with any large travel platform.
Is Almosafer safe for online payments?
Yes, Almosafer follows standard online payment security practices used across the travel industry. Payments are processed through secure, encrypted gateways and trusted banking partners to protect customer data during transactions.
The platform supports multiple recognised payment methods, including credit and debit cards, Mada, and digital wallets, giving users flexibility and added confidence. As with any online purchase, travellers are advised to book only through the official Almosafer website or app and avoid using unsecured public networks when making payments.
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